PRIVACY POLICY

Last updated: 03. Nov 2024

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This Privacy Policy outlines how Tigs Design & Engineering GmbH ("we," "us," or "our") collects, uses, and protects your personal data when you visit our website www.geckowiper.com (the "Site") and make purchases through our online store, in compliance with the Swiss Federal Act on Data Protection (FADP) and, where applicable, the EU General Data Protection Regulation (GDPR).

By using our Site, you consent to the collection and use of information as described in this policy.

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1. Information We Collect

We collect various types of information to deliver and improve our services for you.

Personal Data

When you make a purchase or attempt to make a purchase through the Site, we collect the following personal data:

• Contact Information: Name, email address, billing address, shipping address, and phone number.

• Payment Information: Payment details, which are securely processed by Wix Payments. We do not store credit card information on our servers.

• Purchase Information: Details about the products you purchase, the date and time of your purchase, and other relevant transaction details.

Device and Usage Data

When you browse our Site, we automatically collect data about your device and your interaction with our Site:

• Device Information: IP address, browser type, operating system, and unique device identifiers.

• Usage Information: Information about your browsing activity on the Site, such as pages viewed, time spent on each page, and interaction with the webshop.

This data helps us to monitor traffic, optimize our services, and improve the user experience on our Site.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Process Orders: Fulfilling orders placed through our Site, including processing payments, arranging shipping, and providing order confirmations.

• To Communicate with You: Providing customer support, sending updates about your order, and responding to your inquiries.

• To Improve Our Services: Analyzing usage patterns to optimize and secure our website and services.

• Marketing and Promotional Purposes: With your consent, we may send you information about new products, special offers, or other news that may be of interest.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

• Service Providers: Third-party vendors who assist us with website hosting, payment processing, order fulfillment, and other operations (e.g., Wix Payments securely handles payment processing).

• Legal Obligations: If required, we may disclose your data to comply with Swiss law, court orders, or other legal processes, or to protect our legal rights.

4. Data Security

We take appropriate technical and organizational measures to safeguard your personal data. Our Site is hosted on Wix, which uses industry-standard measures to protect information. However, no online data transmission is fully secure, and we cannot guarantee absolute security.

5. Your Rights

As a Swiss resident (or EU resident, where applicable), you have the following rights regarding your personal data:

• Access and Rectification: Request access to your data or correct any inaccuracies.

• Deletion: Request the deletion of your personal information, unless we are legally required to retain it.

• Withdraw Consent: Withdraw your consent for data processing at any time, though this will not affect data processed prior to your withdrawal.

• Opt-Out of Marketing: Unsubscribe from marketing emails by clicking the "unsubscribe" link in any email or by contacting us directly.

6. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by Swiss law or other applicable regulations.

7. Third-Party Links

Our Site may contain links to external websites or services. This Privacy Policy applies solely to our Site. We encourage you to read the privacy policies of any external sites you visit, as we are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with an updated "Last updated" date. We recommend reviewing this policy periodically for any changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

• Email: geckowiper (at) gmail.com

• Address: Tigs Design & Engineering GmbH, Chaetzlerweg 2c, 8311 Bruetten, Switzerland

• Phone: +41(0)7.6.4.70.3.4.4.8

By using our Site and services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.​​